Nabila Yazdani

Nabila Yazdani, Head of Strategy, Communication & Sustainability at Zong CMPAK, brings 27+ years of expertise in Pakistan’s telecom sector. She specializes in corporate strategy, digital transformation, and customer experience, with a strong background in business process re-engineering, policy development, and large-scale project execution. Nabila has led key initiatives, including launching customer service centers, digital platforms, and self-service channels while driving e-commerce, corporate governance, and service profitability models. Her contributions have earned her multiple awards, including Outstanding Performer at China Mobile Pakistan (2021) and recognition as a keynote speaker at global telecom forums. A visionary leader, she excels in strategy, innovation, and sustainable business growth.